Terms of service

Who we are

TradeStora is a trading journal for traders who read price action on their charts. "We" means TradeStora; "you" means the person using it. Contact: support@tradestora.com.

TradeStora is operated by Alex Langton, trading as TradeStora (a sole trader), of 4 Derby Road, Caversham, Reading, RG4 5EY, United Kingdom.

Who can use TradeStora

You must be 18 or over. Accounts of anyone under 18 are closed when we find out. One person per account.

What the service does

You add trades by screenshot, by file import, by connecting a broker (Pro) or by typing them in. When you upload a chart screenshot, our AI provider reads it and suggests values: symbol, timeframe, entry, stop, target, result and the levels, zones and lines you drew. The AI can be wrong. Every value is shown to you to check before it is saved, and you are responsible for the trades you save.

Not financial advice

TradeStora is a record-keeping and analysis tool. It is not financial advice and not a regulated investment service. Nothing in the app tells you what to trade. Statistics describe your past trades and don't predict future results. Trading involves risk of loss.

Your content

Your trades, notes and screenshots stay yours. You give us permission to store and process them only to run the service for you (including sending screenshots to our AI provider to be read). Only upload screenshots you have the right to use, and remove account numbers or personal details you don't want stored: the AI only needs the chart.

Acceptable use

Don't misuse the service: no attempts to get into other people's accounts, no automated scraping, no overloading the service, no reselling it, no uploading unlawful content. We may suspend an account that does, and tell you why.

Plans, payment and renewal

Plans are Starter and Pro, paid monthly or yearly, prices in GBP including VAT where it applies. Your plan renews automatically at the end of each period until you cancel. Each plan has a monthly number of AI screenshot captures, shown on the pricing page; unused captures don't roll over. We'll tell you at least 30 days before any price change affects you.

Cancelling

Cancel any time online in Settings › Billing. Cancelling stops the next renewal; your plan keeps working until the end of the period you've paid for. After a plan ends you can still sign in, see your data and export it.

Refunds

See the refund policy: 14 days on your first payment, and a 14-day window after an automatic renewal (the UK subscription rules due from January 2027 make this a 14-day cooling-off with a proportionate refund). Beyond that policy and your legal rights, payments aren't refundable.

Availability and changes

We work to keep TradeStora running but can't promise it will never be down. We may change features; if a change takes away something important you pay for, you can cancel and ask for a refund of the unused part.

Liability

We're responsible for loss we cause by breaking these terms or by being negligent, where that loss was foreseeable. We aren't responsible for trading decisions or trading losses, or for business losses. Nothing here limits liability that the law doesn't allow us to limit.

Ending your account

You can delete your account any time in Settings › Data. We may close an account that seriously breaks these terms, with notice where we can.

Law

These terms are governed by the law of England and Wales. You may also have rights under the law of where you live in the UK.